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| 245 | 0 | 0 | _aHari inovasi 2011 Universiti Malaysia Pahang |
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_aKuantan, Pahang: _bPenerbit UMP, _c2011 |
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_a15 p. : _bcol. ill. ; _c24 cm. |
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_aTotal quality management _zMalaysia |
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_2lcc _cSPECIAL |
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