000 00793nam a2200229 a 4500
001 vtls000089318
003 KUKTEM
005 20251117141342.0
008 150630t2013 flua f f 001 0 eng d
020 _a9781466571341 (pbk.)
039 9 _a201511180950
_bsaini
_y201506301239
_zezzatul
040 _aUMP
100 1 _aHarbour, Jerry L.
245 1 4 _aThe performance mapping and measurement handbook /
_cJerry L. Harbour
260 _aBoca Raton, FL :
_bCRC Press,
_c2013
300 _aix, 175 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index
650 0 _aPerformance standards
650 0 _aPerformance
_xEvaluation
650 0 _aPerformance
_xMeasurement
999 _aVIRTUA40
_c15325
_d15331
999 _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*6500*6501*6502*9992