000 00737nam a2200229 4500
001 vtls000003174
003 KUKTEM
005 20251117142029.0
020 _a0786301228
039 9 _a201904291610
_bAUTHORITY
_c201107131648
_dVLOAD
_c200908141010
_dVLOAD
_c200908140943
_dVLOAD
_y200606141112
_zVLOAD
040 _aUMP
090 _aHF5718 .K72 1995
100 _aKratz, Dennis M.
245 0 0 _aEffective listening skills /
_c Dennis M. Kratz, Abby Robinson Kratz
260 _aNew York:
_bMcGraw-Hill,
_c 1995
300 _axv, 94 p.:
_b ill.;
_c 24 cm.
440 0 _aBusiness skills express series
650 0 0 _aCommunication in business
650 0 0 _aListening
650 0 0 _aInterpersonal communication
700 1 2 _aKratz, Abby Robinson
999 _c21001
_d21007