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|---|---|---|---|
| 001 | vtls000004007 | ||
| 003 | KUKTEM | ||
| 005 | 20251117142050.0 | ||
| 020 | _a0130320005 | ||
| 039 | 9 |
_a201107131655 _bVLOAD _c200908141019 _dVLOAD _c200908140951 _dVLOAD _c200908131513 _dVLOAD _y200606141116 _zVLOAD |
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| 040 | _aUMP | ||
| 090 | _aHD30.2 .T593 2001 | ||
| 100 | _aTiwana, Amrit | ||
| 245 | 0 | 4 |
_aThe essential guide to knowledge management : _be-business and CRM applications / _cAmrit Tiwana |
| 260 |
_aUpper Saddle River, NJ: _bPrentice Hall, _c2001 |
||
| 300 |
_axxiv, 315 p.: _bill.; _c24 cm |
||
| 504 | _aIncludes bibliographical references (p. 303-309), glossary and index | ||
| 650 | 0 | 0 | _aKnowledge management |
| 650 | 0 | 0 | _aElectronic commerce |
| 650 | 0 | 0 | _aCustomer relations |
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