| 000 | 00752nam a2200205 4500 | ||
|---|---|---|---|
| 001 | vtls000005242 | ||
| 003 | KUKTEM | ||
| 005 | 20251117142123.0 | ||
| 020 | _a0471319929 | ||
| 039 | 9 |
_a201904261525 _bAUTHORITY _c201904261525 _dAUTHORITY _c201107131706 _dVLOAD _c200908141032 _dVLOAD _y200606141122 _zVLOAD |
|
| 040 | _aUMP | ||
| 090 | _aHD9696.2.A2 C93 1999 | ||
| 100 | _aCzegel, Barbara | ||
| 245 | 0 | 0 |
_aHelp desk practitioner's handbook / _c Barbara Czegel |
| 260 |
_aNew York: _bJohn Wiley & Sons, _c 1999 |
||
| 300 |
_axxiii, 400 p.: _b ill.; _c 24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | 0 |
_aComputer industry _xCustomer services _xManagement |
| 650 | 0 | 0 |
_aElectronic office machine industry _xCustomer services _xManagement |
| 999 |
_c22821 _d22827 |
||