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| 001 | vtls000010104 | ||
| 003 | KUKTEM | ||
| 005 | 20251117142308.0 | ||
| 008 | 060606t2005 xxua f 001 0 eng d | ||
| 020 | _a0132626438 | ||
| 039 | 9 |
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| 040 | _aUMP | ||
| 090 | _aHD62.15 .S95 2005 | ||
| 100 | 1 | _aSummers, Donna C. S. | |
| 245 | 1 | 0 |
_aQuality management : _bcreating and sustaining organizational effectiveness / _cDonna C. S. Summers |
| 260 |
_aUpper Saddle River, NJ : _bPearson Prentice Hall, _c2005 |
||
| 300 |
_axii, 409 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. 392-400) and index | ||
| 650 | 0 | _aTotal quality management | |
| 650 | 0 | _aQuality control | |
| 650 | 0 | _aOrganizational effectiveness | |
| 999 |
_aVIRTUA40 _c26358 _d26364 |
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