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008			060606t2004 xxu gr |0 1 0|eng |
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040			_aUMP
090			_aHD30.2 .D46 2001
100			_aDenning, Stephen
245	0	4	_aThe springboard : _b how storytelling ignites action in knowledge-era organizations / _c Stephen Denning
260			_aBoston, MA: _b Butterworth Heinemann, _c 2001
300			_axxiii, 223 p.: _b ill.; _c 24 cm.
504			_aIncludes bibliographical references (p. 217-220)
650	0	0	_aKnowledge management
650	0	0	_aCommunication in organizations
650	0	0	_aStorytelling
999			_c27271 _d27277