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008			060606t2004 xxu gr |0 1 0|eng |
020			_a1558609350
039		9	_a201107131806 _bVLOAD _c200908141148 _dVLOAD _c200908141118 _dVLOAD _c200908131606 _dVLOAD _y200606141200 _zVLOAD
040			_aUMP
090			_aQA76.9.H85 C68 2005
100			_aCourage, Catherine
245	0	0	_aUnderstanding your users : _b a practical guide to user requirements : _b methods, tools, and techniques / _c Catherine Courage and Kathy Baxter
260			_aAmsterdam: _b Elsevier, _c 2005
300			_axxvii, 781 p.: _b ill. (some col.); 24 cm.
504			_aIncludes bibliographical references (p. 751-757) and index
650	0	0	_aHuman _xComputer interaction
650	0	0	_aComputer software _xDevelopment
650	0	0	_aUser interfaces (Computer systems)
700	1	2	_aBaxter, Kathy
999			_c28253 _d28259