000 00811nam a22002177a 4500
001 vtls000020345
003 KUKTEM
005 20251117142408.0
008 070713 2006 io 000 0 ind d
020 _a9792096290
039 9 _a201107131806
_bVLOAD
_c200908141148
_dVLOAD
_c200908141119
_dVLOAD
_c200908131607
_dVLOAD
_y200707131139
_zkam
040 _aUMP
090 _aHF5415.5 .S46 2006
100 1 _aSentana, Aso
245 1 0 _aExcellent service & customer satisfaction :
_bajangg wacana dan kiat-kiat penting bagi keberhasilan pebisnis /
_cDr. Aso Sentana
260 _aJakarta :
_bPenerbit PT Elex Media Komputindo,
_c2006
300 _a271 p. ;
_c21 cm.
650 0 _aCustomer services
650 0 _aCustomer satisfaction
999 _aVIRTUA40
_c28423
_d28429
999 _aVTLSSORT0080*0200*0900*1000*2450*2600*3000*6500*6501*9991