| 000 | 00848nam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | vtls000048628 | ||
| 003 | KUKTEM | ||
| 005 | 20251117144144.0 | ||
| 008 | 101201t2011 flua g 001 0 eng d | ||
| 020 | _a9781420089394 | ||
| 039 | 9 |
_a201209041618 _basmadi _c201208151326 _dasmadi _c201107131836 _dVLOAD _y201012010953 _zshah |
|
| 040 | _aUMP | ||
| 090 | _aHD30.2 .S58 2011 | ||
| 100 | 1 | _aShuja, Ahmad K. | |
| 245 | 1 |
_aITIL : _bservice management implementation and operation / _cAhmad K. Shuja |
|
| 260 |
_aBoca Raton, FL : _bTaylor & Francis, _cc2011 |
||
| 300 |
_axxxvii, 515 p. : _bill. ; _c26 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aInformation technology _xManagement |
|
| 650 | 0 | _aSupport services (Management) | |
| 999 |
_aVIRTUA40 _c30490 _d30496 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*6500*6501*9992 | ||