| 000 | 00783nam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | vtls000021271 | ||
| 003 | KUKTEM | ||
| 005 | 20251117144345.0 | ||
| 008 | 070918s2002 nyu f 001 0 eng|d | ||
| 020 | _a0071379541 | ||
| 039 | 9 |
_a201107131926 _bVLOAD _c200908141334 _dVLOAD _c200908141306 _dVLOAD _c200908131713 _dVLOAD _y200709181105 _zkam |
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| 040 | _aUMP | ||
| 090 | _aHF5415.5 .A53 2002 | ||
| 100 | 1 | _aAnderson, Kristin | |
| 245 | 1 | 0 |
_aCustomer relationship management / _cKristin Anderson, Carol Kerr |
| 260 |
_aNew York : _bMcGraw-Hill, _c2002 |
||
| 300 |
_a164 p. : _bill. ; _c23 cm. |
||
| 440 | 2 | _aA briefcase books series | |
| 650 | 0 | _aCustomer relations | |
| 700 | 1 | _aKerr, Carol | |
| 999 |
_aVIRTUA40 _c34669 _d34675 |
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| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*4400*6500*7000*9991 | ||