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040			_aUMP
090			_aHD58.87 .K63 2005
100	1		_aKock, Ned
245	1	0	_aBusiness process improvement through e-collaboration : _bknowledge sharing through the use of virtual groups / _cNed Kock
260			_aHershey PA : _bIdea Group Pub., _c2005
300			_a283 p. : _bill. ; _c27 cm.
520			_aThis book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing
650		0	_aReengineering (Management)
650		0	_aVirtual work teams
650		0	_aKnowledge management
650		0	_aOrganizational learning
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