000 01557nam a2200289 a 4500
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008 090914t2009 caua f b 001 0 eng d
020 _a9780470424841 (cloth)
039 9 _a201107132000
_bVLOAD
_c201005061229
_dfauzi
_y200909141607
_znadia
040 _aUMP
090 _aHF5549.5.E42 K87 2009
100 1 _aKusy, Mitchell
245 1 0 _aToxic workplace! :
_bmanaging toxic personalities and their systems of power /
_cMitchell E. Kusy and Elizabeth L. Holloway
250 _a1st ed.
260 _aSan Francisco :
_bJossey-Bass,
_cc2009
300 _a[ix], 242 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index
505 0 _aThe human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity and renewal from a toxic environment
650 0 _aProblem employees
650 0 _aInterpersonal conflict
650 0 _aConflict management
650 0 _aPersonnel management
700 1 _aHolloway, Elizabeth
999 _aVIRTUA40
_c37479
_d37485
999 _aVTLSSORT0080*0200*0400*0900*1000*2450*2500*2600*3000*5040*5050*6500*6501*6502*6503*7000*9991