| 000 | 00944nam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | vtls000063364 | ||
| 003 | KUKTEM | ||
| 005 | 20251117144534.0 | ||
| 008 | 120730t2012 paua f b 001 0 eng d | ||
| 020 | _a9781613500897 | ||
| 039 | 9 |
_a201411061631 _bhuda _c201305281230 _djamie _y201207301451 _ztraining |
|
| 040 | _aUMP | ||
| 090 | _aHF5415.5 .C878 2012 f | ||
| 245 | 0 | 0 |
_aCustomer-centric knowledge management : _bconcepts and applications / _ceditors by Minwir Mallouh Al-Shammari |
| 260 |
_aHershey, PA : _bInformation Science Reference, _cc2012 |
||
| 300 |
_axv, 315 p. : _bill. ; _c29 cm. |
||
| 500 | _a"Premier reference source" | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aKnowledge management | |
| 650 | 0 | _aRelationship marketing | |
| 700 | 1 | _aAl-Shammari, Minwir | |
| 999 |
_aVIRTUA40 _c38367 _d38373 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*2450*2600*3000*5000*5040*6500*6501*6502*7000*9992 | ||