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020 _a9780073380995
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040 _aUMP
090 _aHF5438.25 .F88 2009
100 1 _aFutrell, Charles M.
245 1 0 _aABC's of relationship selling through service /
_cCharles M. Futrell
250 _a10th ed.
260 _aNew York, NY :
_bMcGraw-Hill Companies,Inc,
_c2009
300 _a524 p. :
_bill. ;
_c26 cm.
650 0 _aSelling
999 _aVIRTUA40
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999 _aVTLSSORT0080*0200*0400*0900*1000*2450*2500*2600*3000*6500*9991