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005 20251117145325.0
008 080915s2008 flua b 001 0 eng
020 _a9781420051261 (alk. paper)
039 9 _a201107132118
_bVLOAD
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_znadia
040 _aUMP
090 _aHD31 .C68 2008
100 1 _aCrandall, Richard E.,
_d1930-
245 1 0 _aNew methods of competing in the global marketplace :
_bcritical success factors from service and manufacturing /
_cRichard E. Crandall and William R. Crandall.
260 _aBoca Raton, FL :
_bCRC Press/Taylor & Francis Group,
_cc2008.
300 _axxxi, 423 p. :
_bill. ;
_c25 cm.
440 0 _aSeries on resource management
504 _aIncludes bibliographical references and index.
505 0 _aThe vanishing manufacturing/service boundary -- Critical success factors and strategic planning -- The ITO model -- The role of management programs in continuous improvement -- How manufacturing techniques are being adapted to service operations -- How service techniques are being extended to manufacturing -- The role of technology in continuous improvement -- The role of infrastructure in continuous improvement -- Understanding organizational culture - the elusive key to change -- Integrated supply chains from dream to reality -- The role of services to complement the supply chain -- The future of improvement programs.
650 0 _aManagement.
650 0 _aManufacturing industries
_xManagement.
650 0 _aService industries
_xManagement.
700 1 _aCrandall, William,
_d1956-
999 _aVIRTUA40
_c43892
_d43898
999 _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*4400*5040*5050*6500*6501*6502*7000*9991