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008 090525t2009 nyua f 001 0 eng d
020 _a9780814401682 (pbk.)
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_bVLOAD
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_y200905250939
_zshah
040 _aUMP
090 _aHD42 .L86 2009
100 1 _aLundin, William
245 1 0 _aWorking with difficult people /
_cWilliam Lundin, Kathleen Lundin, and Michael S. Dobson
250 _a2nd ed.
260 _aNew York :
_bAMACOM,
_cc2009
300 _a120 p. :
_bill. ;
_c23 cm.
500 _aIncludes index
505 0 _aHow difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people
650 0 _aConflict management
_vCase studies
650 0 _aInterpersonal relations
_vCase studies
650 0 _aInterpersonal conflict
_vCase studies
700 1 _aLundin, Kathleen
700 1 _aDobson, Michael Singer
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0816/2008016650.html
999 _aVIRTUA40
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