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|---|---|---|---|
| 001 | vtls000026441 | ||
| 003 | KUKTEM | ||
| 005 | 20251117145516.0 | ||
| 008 | 080411s2002 nyua f bi 001 0 eng d | ||
| 010 | _a2002-001129 | ||
| 020 | _a9780071401944 | ||
| 020 | _a0071401946 (alk. paper) | ||
| 039 | 9 |
_a201107132211 _bVLOAD _c200908141215 _dVLOAD _c200908141146 _dVLOAD _c200908131624 _dVLOAD _y200804111110 _znorsaini |
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| 040 | _aUMP | ||
| 090 | _aBF637.C45 C78 2002 | ||
| 245 | 0 | 0 |
_aCrucial conversations : _btools for talking when stakes are high / _cKerry Patterson ... [et al.]. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc2002. |
||
| 300 |
_axv, 240 p. : _bill. ; _c23 cm. |
||
| 500 | _aIncludes bibliographical references (p. 229) and index. | ||
| 650 | 0 | _aInterpersonal communication. | |
| 650 | 0 | _aInterpersonal relations. | |
| 700 | 1 |
_aPatterson, Kerry, _d1946- |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/mh041/2002001129.html |
| 999 |
_aVIRTUA40 _c47725 _d47731 |
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