MARC View

000			01958nam a2200241 a 4500
001			vtls000076551
003			KUKTEM
005			20251114204608.0
008			140106t2012 my da f m 000 0 eng d
020			_aTHE0002367(Local)
039		9	_a201905271205 _bshamsul _y201401061646 _znabilah
040			_aUMP
090			_aT58.5 .I99 2012 rs Bc.
100	0		_aIzzat Hafifi Ahmad Ariza
245	1	0	_aHelp desk system / _cIzzat Hafifi Ahmad Ariza
260			_aKuantan, Pahang : _bUMP, _c2012
300			_axvi, 68 p. : _bill. ; _c30 cm.
502			_aProject paper (Bachelor of Computer Science (Computer Systems and Networking)) -- Universiti Malaysia Pahang – 2012
504			_aBibliography : p. 64
520	3		_aEssentially, the Help Desk is a central point which problem or issues are reported and subsequently managed or coordinated. The role of the Help Desk System is providing support for employees within an organization, where the system can give solution the problem are reported as soon as possible. Help Desk System was developed to provide technical information to users and solves technical problem by providing support and information. This system was developed based on observations of current mobile technology growing. With web based and web mobile Help Desk System, organization can access information at anytime and anywhere. In order to finish this project, System Development Life Cycle (SDLC) method has been adopted in developing this project. System Development Life Cycle (SDLC) has been chosen because the system had to be developed in short period of time. Help Desk System has been developed by using Aptana Studio for the interface and PHP (Hypertext Preprocessors) for scripting language and Adobe Dreamweaver 5.5 and mobile jquery for developed the web mobile section.
650		0	_aInformation technology _xCustomer services
999			_aVIRTUA40 _c4774 _d4780
999			_aVTLSSORT0080020004000900100024502600300050205040520065009992