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|---|---|---|---|
| 001 | vtls000048945 | ||
| 003 | KUKTEM | ||
| 005 | 20260604122327.0 | ||
| 008 | 101206t2009 nyua f 000 0 eng d | ||
| 020 | _a9781426018541 (pbk.) | ||
| 020 | _a1426018541 (pbk.) | ||
| 039 | 9 |
_a201108221149 _bfauzi _c201107132212 _dVLOAD _y201012061155 _zsafura |
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| 040 | _aUMP | ||
| 090 | _aBJ2195 .F56 2009 | ||
| 100 | 1 | _aFinch, Lloyd | |
| 245 | 1 | 0 |
_aTelephone courtesy & customer service : _bbe your company's lifeline to customers / _cLloyd C. Finch |
| 246 | 3 | 0 |
_aTelephone courtesy and customer service : _bbe your company's lifeline to customers |
| 250 | _a4th ed. | ||
| 260 |
_a[Rochester, N.Y.] : _bAxzo Press, _cc2009 |
||
| 300 |
_aii, 114 p. : _bill. ; _c26 cm. |
||
| 490 | 1 | _aCrisp Fifty-Minutes series | |
| 500 | _aPrevious ed.: c1987 | ||
| 650 | 0 | _aTelephone etiquette | |
| 650 | 0 | _aCustomer services | |
| 830 | 0 | _aFifty-Minute series | |
| 999 |
_aVIRTUA40 _c47808 _d47814 |
||
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| 942 | 0 | 0 | _01 |