| 000 | 01054nam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | vtls000041805 | ||
| 003 | KUKTEM | ||
| 005 | 20251117145534.0 | ||
| 008 | 090819t2009 xxka f 001 0 eng d | ||
| 020 | _a1848002068 | ||
| 020 | _a9781848002067 | ||
| 039 | 9 |
_a201107132229 _bVLOAD _c201006151555 _dida _y200908191814 _zshah |
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| 040 | _aUMP | ||
| 090 | _aHM851 .S45 2009 | ||
| 245 | 0 | 0 |
_aSelf-service in the internet age : _bexpectations and experiences / _ccDave Oliver, Celia Romm Livermore, Fay Sudweeks, editors |
| 260 |
_aLondon : _bSpringer , _c2009 |
||
| 300 |
_axii, 277 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aInternet _xSocial aspects |
|
| 650 | 0 |
_aInternet _xEconomic aspects |
|
| 650 | 0 |
_aService industries _xData processing |
|
| 650 | 0 | _aInternet service providers | |
| 700 | 1 | _aOliver, Dave | |
| 700 | 1 | _aRomm-Livermore, Celia | |
| 700 | 1 | _aSudweeks, Fay | |
| 999 |
_aVIRTUA40 _c48398 _d48404 |
||
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