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|---|---|---|---|
| 001 | vtls000041450 | ||
| 003 | KUKTEM | ||
| 005 | 20251117145547.0 | ||
| 008 | 090817t2009 f 001 0 eng d | ||
| 020 | _a9780073017273 | ||
| 020 | _a0073017272 | ||
| 039 | 9 |
_a201107132231 _bVLOAD _c201103041502 _dasmadi _c201103011124 _dasmadi _y200908170929 _znadia |
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| 040 | _aUMP | ||
| 090 | _aHF5541.T4 M39 2006 | ||
| 100 | 1 | _aMaxwell, Dorothy | |
| 245 | 1 | 0 |
_aPhone skills for the information age / _cDorothy Maxwell |
| 250 | _a3rd ed. | ||
| 260 |
_aNew York, NY : _bMcGraw-Hill, _c2006 |
||
| 300 |
_ax, 142 p. : _bill. ; _c28 cm. |
||
| 500 | _aIncludes index | ||
| 650 | 0 | _aTelephone in business | |
| 650 | 0 | _aTelephone etiquette | |
| 999 |
_aVIRTUA40 _c48825 _d48831 |
||
| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2500*2600*3000*5000*6500*6501*9991 | ||