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|---|---|---|---|
| 001 | vtls000036562 | ||
| 003 | KUKTEM | ||
| 005 | 20251117145600.0 | ||
| 008 | 090521t2005 nyua g 001 0 eng d | ||
| 020 | _a9780071446525 | ||
| 020 | _a0071446524 | ||
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_a201107132243 _bVLOAD _c200910070958 _dkam _c200908141616 _dVLOAD _c200908141549 _dVLOAD _y200905211301 _zshah |
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| 040 | _aUMP | ||
| 090 | _aHM1121 .C78 2005 | ||
| 245 | 0 | 0 |
_aCrucial confrontations : _btools for resolving broken promises, violated expectations, and bad behavior / _cKerry Patterson ... [et al.] |
| 260 |
_aNew York : _bMcGraw-Hill , _c2005 |
||
| 300 |
_a281 p. : _bill. ; _c23 cm. |
||
| 650 | 0 | _aInterpersonal confrontation | |
| 650 | 0 | _aInterpersonal communication | |
| 650 | 0 | _aInterpersonal relations | |
| 700 | 1 | _aPatterson, Kerry | |
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_aVIRTUA40 _c49248 _d49254 |
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