| 000 | 01197nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | vtls000044265 | ||
| 003 | KUKTEM | ||
| 005 | 20251117145614.0 | ||
| 008 | 090915t2009 nju f 001 0 eng d | ||
| 020 | _a9780470457993 (cloth) | ||
| 039 | 9 |
_a201107132251 _bVLOAD _c201005121157 _dfauzi _y200909151023 _znadia |
|
| 040 | _aUMP | ||
| 090 | _aHF5415.5 .L45 2009 | ||
| 100 | 1 | _aLent, Robin | |
| 245 | 1 | 0 |
_aSelling luxury : _bconnect with affluent customers, create unique experiences through impeccable service, and close the sale / _cRobin Lent and Genevieve Tour |
| 246 | 3 | 4 |
_aSelling luxury : _bconnect with affluent customers, create unique experiences through impeccable service, and close the sale : lessons from Cartier, Lexus, the Four Seasons, Piaget, Dior, Moet-Hennessy, and other luxury brands / _cRobin Lent and Genevieve Tour |
| 260 |
_aHoboken, NJ : _bJohn Wiley, _cc2009 |
||
| 300 |
_axvii, 158 p. ; _c24 cm. |
||
| 500 | _aIncludes index | ||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aAffluent consumers | |
| 650 | 0 | _aLuxury goods industry | |
| 700 | 1 | _aTour, Genevieve | |
| 999 |
_aVIRTUA40 _c49695 _d49701 |
||
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