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003			KUKTEM
005			20251117150042.0
008			080825t2004 wiua f 001 0 eng d
020			_a9780873896238
020			_a0873896238
039		9	_a201107132259 _bVLOAD _c201010041056 _dida _c201007071542 _dfauzi _c200911161113 _dida _y200808251506 _zshah
040			_aUMP
090			_aHD62.15 .B53 2004
100	1		_aBlazey, Mark L.
245	1	0	_aInsights to performance excellence 2004 : _ban inside look at the 2004 Baldrige Award Criteria / _cMark L. Blazey
246	3		_aInsights to performance excellence 2004 _h[electronic resource] : _ban inside look at the 2004 Baldrige Award Criteria
260			_aMilwaukee, Wis : _bAmerican Society for Quality , _cc2004
300			_axvi, 361 p. : _bill. ; _c28 cm. + _e1 CD-ROM
500			_aIncludes index
538			_aSystem requirements: some files require Adobe Acrobat reader, MS Word, MS Excel to view; CD-ROM drive
650		0	_aTotal quality management _xAwards
650		0	_aBenchmarking (Management)
650		0	_aMalcolm Baldrige National Quality Award
710	2		_aAmerican Society for Quality
999			_aVIRTUA40 _c50385 _d50391
999			_aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2460*2600*3000*5000*5380*6500*6501*6502*7100*9991