| 000 | 01632nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | vtls000037745 | ||
| 003 | KUKTEM | ||
| 005 | 20251117150049.0 | ||
| 008 | 090615t2008 flua f b 001 0 eng d | ||
| 020 | _a9781420064742 (alk. paper) | ||
| 039 | 9 |
_a201107132259 _bVLOAD _c200911131054 _dfauzi _c200908141629 _dVLOAD _c200908141603 _dVLOAD _y200906150939 _zshah |
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| 040 | _aUMP | ||
| 090 | _aHC79.I55 H39 2008 | ||
| 100 | 1 | _aHarris, Michael D. S. | |
| 245 | 1 | 4 |
_aThe business value of IT : _bmanaging risks, optimizing performance, and measuring results / _cMichael D.S. Harris, David Herron, Stasia Iwanicki |
| 260 |
_aBoca Raton, FL : _bCRC Press, _cc2008 |
||
| 300 |
_axxvi, 266 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 505 | 0 | _aWhat should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business? | |
| 650 | 0 |
_aInformation technology _xEconomic aspects |
|
| 700 | 1 | _aHerron, David | |
| 700 | 1 | _aIwanicki, Stasia | |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip083/2007044640.html |
| 999 |
_aVIRTUA40 _c50621 _d50627 |
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