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|---|---|---|---|
| 001 | vtls000035965 | ||
| 003 | KUKTEM | ||
| 005 | 20251117150049.0 | ||
| 008 | 090511t2008 enka f b 001 0 eng d | ||
| 020 | _a9780470060636 (cloth) | ||
| 020 | _a0470060638 (cloth) | ||
| 039 | 9 |
_a201107132300 _bVLOAD _c200911201048 _dfauzi _c200908141610 _dVLOAD _c200908141543 _dVLOAD _y200905111053 _zsaini |
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| 040 | _aUMP | ||
| 090 | _aHF5415.5 .R93 2008 | ||
| 100 | 1 | _aRyals, Lynette | |
| 245 | 1 | 0 |
_aManaging customers profitably / _cLynette Ryals |
| 260 |
_aChichester, England ; _aHoboken, NJ : _bJohn Wiley & Sons, _cc2008 |
||
| 300 |
_axiv, 370 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. [359]-361) and index | ||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0827/2008038652.html |
| 999 |
_aVIRTUA40 _c50622 _d50628 |
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| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2600*3000*5040*6500*8560*9991 | ||