000			01284nam a2200241 a 4500
001			vtls000039677
003			KUKTEM
005			20251117150050.0
008			090707t2008 ctua f b 001 0 eng d
020			_a9781591586982 (alk. paper)
039		9	_a201107132303 _bVLOAD _c201001051526 _dfauzi _c201001051526 _dfauzi _c200908141644 _dVLOAD _y200907071402 _zshah
040			_aUMP
090			_aZ678.85 .M37 2008
100	1		_aMatthews, Joseph R.
245	1	0	_aScorecards for results : _ba guide for developing a library balanced scorecard / _cJoseph R. Matthews
260			_aWestport, Conn. : _bLibraries Unlimited, _c2008
300			_axvii, 112 p. : _bill. ; _c26 cm.
504			_aIncludes bibliographical references and index
505	0		_aWhat is a balanced scorecard? -- The library scorecard -- A suggested process -- The mission and vision -- Strategy and strategy maps -- Identify critical success factors -- Selecting performance measures -- Choosing targets and initiatives -- Sustaining the use of scorecards -- Communicating your scorecard
650		0	_aPublic libraries _xEvaluation
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip089/2008003689.html
999			_aVIRTUA40 _c50681 _d50687
999			_aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*5050*6500*8560*9991