| 000 | 01630nam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | vtls000044494 | ||
| 003 | KUKTEM | ||
| 005 | 20251117150126.0 | ||
| 008 | 090917t2009 njua f b 001 0 eng d | ||
| 020 | _a9780470380284 (cloth) | ||
| 039 | 9 |
_a201107132318 _bVLOAD _c201005111439 _dfauzi _y200909170933 _znadia |
|
| 040 | _aUMP | ||
| 090 | _aHF5415.5 .S62 2009 | ||
| 100 | 1 | _aSobel, Andrew | |
| 245 | 1 | 0 |
_aAll for one : _b10 strategies for building trusted client partnerships / _cAndrew Sobel |
| 260 |
_aHoboken, N.J. : _bWiley, _cc2009 |
||
| 300 |
_aviii, 312 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 505 | 0 | _aIntroduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing ten integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion: Implementing the ten strategies | |
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aPatron and client | |
| 650 | 0 |
_aConsumers _xProfessional relationships |
|
| 999 |
_aVIRTUA40 _c51919 _d51925 |
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| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*5050*6500*6501*6502*9991 | ||