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020 _a9780521103268 (pbk.)
020 _a9780521812436 (hbk.)
020 _a0521812437 (hbk.)
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040 _aUMP
090 _aHD58.9 .M49 2009
100 1 _aMeyer, Marshall W.
245 1 0 _aRethinking performance measurement :
_bbeyond the balanced scorecard /
_cMarshall W. Meyer
260 _aCambridge, UK ;
_aNew York :
_bCambridge University Press,
_c2009
300 _axiv, 202 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 187-197) and index
650 0 _aOrganizational effectiveness
_xMeasurement
650 0 _aPerformance
_xMeasurement
650 0 _aTotal quality management
856 4 1 _3Sample text
_uhttp://www.loc.gov/catdir/samples/cam033/2002031068.html
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/cam031/2002031068.html
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