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008 090707t2009 nyua f b 001 0 eng d
020 _a9781563273902
020 _a156327390X (alk. paper)
039 9 _a201107132331
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040 _aUMP
090 _aHF5549.5.P37 H37 2009
100 1 _aHarbour, Jerry L.
245 1 4 _aThe performance paradox :
_bunderstanding the real drivers that critically affect outcomes /
_cJerry L. Harbour
260 _aNew York, NY :
_bCRC Press,
_cc2009
300 _axv, 175 p. :
_bill. ;
_c24 cm.
500 _a"A Productivity Press book."
504 _aIncludes bibliographical references (p. 163-165) and index
505 0 _aSeeking what is true -- Performance as subject and why X matters -- S-curves and performance limits -- How innovation (sometimes) begets improvement -- Modeling performance -- Measuring performance -- Improving performance -- Performance: a summary
650 0 _aPerformance
_xMeasurement
650 0 _aPerformance standards
650 0 _aCreative ability in business
650 0 _aOrganizational effectiveness
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0813/2008012034.html
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