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020 _a9781562867348
020 _a1562867342
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_zsafura
040 _aUMP
090 _aHD57.7 .N45 2010
100 1 _aNelson, Priscilla
245 1 0 _aRiding the tiger :
_bleading through learning in turbulent times /
_cPriscilla Nelson, Ed Cohen
260 _aAlexandria, VA. :
_bAmerican Society for Training & Development Press,
_cc2010
300 _axxiv, 173 p. :
_bill., b/w photos ;
_c24 cm.
504 _aIncludes bibliographic references and index
505 0 _a1. Organizational Crisis Strikes: The Legacy of the Satyam Experience -- 2. The Role of Learning during a Crisis: Developing a "Lights On" Strategy -- 3. The Role of Leadership in Turbulent Times: Setting Guidelines for Key Concerns -- 4. Guiding the Evolution of Your Organization’s Culture -- 5. Coaching for Leaders -- 6. Using Social Networking Media -- 7. Caring for the Wounded -- 8. Salvaging Customer Relationships Through Real-Time Learning -- 9. Leading Through Learning: Creating a Postcrisis Plan -- Appendix A: The Legacy of Learning at Satyam -- Appendix B: Echoes of Innocence - More Voices from Satyam
650 0 _aOrganizational learning
_zIndia
_vCase studies
650 0 _aComputer service industry
_xCorrupt practices
_zIndia
_vCase studies
650 0 _aLeadership
_vCase studies
700 1 _aCohen, Ed
700 1 _aImhoff, Alfred
999 _aVIRTUA40
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