000			03880nam a2200253 a 4500
001			vtls000025830
003			KUKTEM
005			20251114204343.0
008			080327t2007 my f m 000 0 eng|d
020			_aTHE0003531(Local)
039		9	_a201905132142 _bzulaiha _c201107132003 _dVLOAD _c200908141421 _dVLOAD _c200908141353 _dVLOAD _y200803271229 _zkam
040			_aUMP
090			_aTH3361 .Z34 2007 rs Thesis
100	0		_aZahrizan Zakaria
245	1	0	_aWeb based information model to support maintenance and operations management / _cZahrizan Bin Zakaria
246	3		_aWeb based information model to support maintenance and operations management _h[electronic resource]
260			_aKuantan, Pahang : _bUMP, _c2007
300			_a165 p. : _bill. (some col.) ; _c30 cm. + _e1 computer disc
502			_aThesis (Master of Engineering (Civil)) -- Universiti Malaysia Pahang - 2007
520	1		_aFacilities Management (FM) has been considered as facilities maintenance and operation and has a broad range of functions. Because of its nature, information can be lost during maintenance operations and it will affect decision making. Information Technology (IT) may be used as a tool to make an effective decision- making and productivity of the organisation can be further improved through the use of IT. Therefore the used of a Computerised Maintenance Management System (CMMS) as an operational and maintenance management tool can be used. The purpose of a CMMS is to manage, capture, and track inspection, maintenance and repair activities of an organisation, because in a world of increasing information flows, data retrieval becomes more and more important. Therefore, the purpose of this study is to identify the requirement of electronic management for the maintenance department to support their maintenance operations. This research is also aimed to develop and gauge the effectiveness of the proposed framework for an information model called electronic Maintenance Online System (eMOST) to support maintenance and operations at the Office of Development and Asset Management or Pejabat Pembangunan dan Pengurusan Harta (PPPH), Kolej Universiti Kejuruteraan dan Teknologi Malaysia (KUKTEM) as a facility management tool. In this research, Cold Fusion Markup Language and MS Access as a database were used to develop the proposed information model. It starts with developing the process model using IDEFØ notation before transform it into programming language.. Prior to the development of eMOST, quantitative studies had been conducted by using three different sets of questionnaires which were designed to meet the objectives of the study. The first set of questionnaire tackled the issues of maintenance management at higher institutions in Malaysia and the second set of questionnaire is to investigate the customer satisfaction index on the performance of maintenance activities done by PPPH, KUKTEM. The third questionnaire was meant to evaluate the proposed information model i.e eMOST from users’ perspective and perceptions. The results from analysis of the survey data showed that, none of the higher learning institutions in Malaysia used any facility management software or CMMS to assist their maintenance activities as the majority of them were using out-sourcing method to carry out their maintenance activities and therefore the use of eMOST has expedited the response time taken by PPPH. -Author
650		0	_aCollege buildings _xMaintenance and repair _xData processing
650		0	_aKolej Universiti Kejuruteraan & Teknologi Malaysia
999			_aVIRTUA40 _c562 _d568
999			_aVTLSSORT0080*0200*0400*0900*1000*2450*2460*2600*3000*5020*5200*6500*6501*9992