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| 001 | vtls000051490 | ||
| 003 | KUKTEM | ||
| 005 | 20251117150421.0 | ||
| 008 | 110225t2010 njua f 001 0 eng d | ||
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_a201107140056 _bVLOAD _c201106211447 _dFida _y201102251602 _zirma |
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| 040 | _aUMP | ||
| 090 | _aTA168 .C43 2010 | ||
| 100 | 1 | _aChang, C. M. | |
| 245 | 1 | 0 |
_aService systems management and engineering : _bcreating strategic differentiation and operational excellence / _cC. M. Chang |
| 260 |
_aHoboken, N.J. : _bJohn Wiley & Sons, _cc2010 |
||
| 300 |
_axxx, 690 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aSystems engineering | |
| 650 | 0 | _aManagement information systems | |
| 650 | 0 |
_aService industries _xInformation technology _xManagement |
|
| 999 |
_aVIRTUA40 _c57942 _d57948 |
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