| 000 | 02408nam a2200337 a 4500 | ||
|---|---|---|---|
| 001 | vtls000027830 | ||
| 003 | KUKTEM | ||
| 005 | 20251117150448.0 | ||
| 008 | 080513s2008 caua b 001 0 eng | ||
| 020 | _a9781412950824 (cloth) | ||
| 020 | _a1412950821 (cloth) | ||
| 020 | _a9781412950831 (pbk.) | ||
| 020 | _a141295083X (pbk.) | ||
| 020 | _a9781412962308 (CD ROM) | ||
| 039 | 9 |
_a201108021539 _bFida _c201107132242 _dVLOAD _c200908141553 _dVLOAD _c200908141525 _dVLOAD _y200805131012 _znorsaini |
|
| 040 | _aUMP | ||
| 090 | _aHM1126 .J66 2008 | ||
| 100 | 1 | _aJones, Tricia S. | |
| 245 | 1 | 0 |
_aConflict coaching : _bconflict management strategies and skills for the individual / _cTricia S. Jones, Ross Brinkert |
| 246 | 1 |
_aResources CD to accompany conflict coaching : _h[computer file] _bconflict management strategies and skills for the individual by Tricia S. Jones, Ross Brinkert |
|
| 260 |
_aLos Angeles : _bSage Publications, _cc2008 |
||
| 300 |
_axxii, 322 p. : _bill. ; _c23 cm. + _e1 CD-ROM |
||
| 500 | _aIncludes bibliographical references (p. 295-306) and index | ||
| 505 | 0 | _aSection 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching. | |
| 650 | 0 | _aConflict management | |
| 650 | 0 | _aMediation | |
| 700 | 1 | _aBrinkert, Ross | |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0720/2007023143.html |
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0828/2007023143-b.html |
| 999 |
_aVIRTUA40 _c58856 _d58862 |
||
| 999 | _aVTLSSORT0080*0200*0201*0202*0203*0204*0400*0900*1000*2450*2460*2600*3000*5000*5050*6500*6501*7000*8560*8561*9991 | ||