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| 001 | vtls000043846 | ||
| 003 | KUKTEM | ||
| 005 | 20251117150517.0 | ||
| 008 | 090910t2009 njua f 001 0 eng d | ||
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_a201107132007 _bVLOAD _c201010150953 _dida _c201010121004 _djamie _y200909101545 _znadia |
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| 040 | _aUMP | ||
| 090 | _aHD30.2 .H87 2009 | ||
| 100 | 1 | _aHurwitz, Judith | |
| 245 | 1 | 0 |
_aService management for dummies / _cJudith Hurwitz, Robin Bloor, Marcia Kaufman |
| 260 |
_aHoboken, N.J. : _bFor Dummies ; _aChichester : _bJohn Wiley [distributor], _c2009 |
||
| 300 |
_axviii, 314 p. : _bill. ; _c24 cm. |
||
| 500 | _aIncludes index | ||
| 650 | 0 |
_aInformation technology _xManagement |
|
| 650 | 0 |
_aBusiness enterprises _xComputer networks |
|
| 700 | 1 | _aBloor, Robin. | |
| 700 | 1 | _aKaufman, Marcia. | |
| 999 |
_aVIRTUA40 _c59783 _d59789 |
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