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008 150915t2014 my da f abm 000 0 eng d
020 _aTHE0001514(Local)
039 9 _a201905271034
_basmadi
_c201712041044
_dfateeha
_y201509151634
_zasma
040 _aUMP
090 _aHD39.5 .L44 2014 r Bc.
100 1 _aLee, Wai Khwan
245 1 4 _aThe role of emotional intelligence on the outcome of negotiation in construction procurement /
_cLee Wai Khwan
260 _aKuantan, Pahang :
_bUMP,
_c2014
300 _axiii, 63 p. :
_bill. (some col.) ;
_c30 cm. +
_e1 CD-ROM
500 _aFaculty of Industrial Management
502 _aProject paper (Bachelor of Project Management with Honours) -- Universiti Malaysia Pahang - 2014
504 _aBibliography : p. 47-51
520 3 _aNegotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict
650 0 _aIndustrial procurement
650 0 _aEmotional intelligence
856 4 0 _uhttp://ecollib.ump.edu.my/id/eprint/18805
_zAccess in library only
999 _aVIRTUA40
_c6183
_d6189
999 _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5020*5040*5200*6500*6501*8560*9992