| 000 | 01694nam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | vtls000060211 | ||
| 003 | KUKTEM | ||
| 005 | 20251125093140.0 | ||
| 008 | 120524t2011 caua g b 001 0 eng d | ||
| 020 | _a9780470876817 (hardback) | ||
| 020 | _a0470876816 (hardback) | ||
| 039 | 9 |
_a201209061226 _bfauzi _y201205241233 _zirma |
|
| 040 | _aUMP | ||
| 090 | _aHD30.2 .P84 2011 | ||
| 100 | 1 | _aPugh, Katrina | |
| 245 | 1 | 0 |
_aSharing hidden know-how : _bhow managers solve thorny problems with the knowledge jam / _cKatrina B. Pugh |
| 260 |
_aSan Francisco, CA : _bJossey-Bass, _cc2011 |
||
| 300 |
_axxiii, 248 p. : _bill. ; _c24 cm. |
||
| 490 | 1 |
_aJ-b us non-franchise leadership ; _v387 |
|
| 504 | _aIncludes bibliographical references and index | ||
| 520 | _a"One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge capture event, and integrate this knowledge into the organization. It also introduces conversation practices for participants to effectively co-create knowledge and discover context. Rich with case studies, how-to templates, and adaptations, this book is ideal for external consultants, internal facilitators and leaders"--Provided by publisher | ||
| 650 | 0 | _aKnowledge management | |
| 650 | 0 | _aOrganizational learning | |
| 650 | 0 |
_aOrganizational learning _xManagement |
|
| 830 | 0 |
_aJ-b us non-franchise leadership ; _v387 |
|
| 999 |
_aVIRTUA40 _c61859 _d61865 |
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