| 000 | 00866nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | vtls000064751 | ||
| 003 | KUKTEM | ||
| 005 | 20251125093215.0 | ||
| 008 | 121008t2011 enka f b 001 0 eng d | ||
| 020 | _a9780273745518 | ||
| 039 | 9 |
_a201304221047 _bjamie _y201210081725 _zfarina |
|
| 040 | _aUMP | ||
| 090 | _aHF5438.25 .B37 2011 | ||
| 100 | 1 | _aBasini, Justin | |
| 245 | 1 | 0 |
_aWhy should anyone buy from you? : _bearn customer trust to drive business success / _cJustin Basini |
| 260 |
_aHarlow, England ; _aNew York : _bFinancial Times/Prentice Hall Pearson, _cc2011 |
||
| 300 |
_axxvi, 191 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 180-182) and index | ||
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aTrust | |
| 650 | 0 | _aSelling | |
| 999 |
_aVIRTUA40 _c62414 _d62420 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*6500*6501*6502*9992 | ||