| 000 | 00771nam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | vtls000065564 | ||
| 003 | KUKTEM | ||
| 005 | 20251125093302.0 | ||
| 008 | 121102t2012 xxk f 001 0 eng d | ||
| 020 | _a9781781630655 | ||
| 039 | 9 |
_a201304291129 _bhuda _y201211020939 _zsri |
|
| 040 | _aUMP | ||
| 090 | _aHF5415.5 .T66 2012 | ||
| 245 | 1 | 0 |
_aTools of Communication in Customer Relationship Management / _ceditor, R.P Rai |
| 260 |
_aBirmingham : _bKoros Press, _c2012 |
||
| 300 |
_aviii, 264 p. : _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aRelationship marketing | |
| 650 | 0 | _aCustomer relations x Management | |
| 700 | 1 | _aRai, R.P | |
| 999 |
_aVIRTUA40 _c63248 _d63254 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*2450*2600*3000*5040*6500*6501*7000*9992 | ||