| 000 | 01889nam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | vtls000098408 | ||
| 003 | KUKTEM | ||
| 005 | 20251117113323.0 | ||
| 008 | 161213t2015 my a f 001 0 eng|d | ||
| 020 | _aTHE0000027(Local) | ||
| 039 | 9 |
_a201905131039 _baishah _c201711291040 _dsaini _y201612131545 _zsafura |
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| 040 | _aUMP | ||
| 090 | _aFIM .A85 2015 r Bc. | ||
| 100 | 0 | _aNur Atirah Binti Abit | |
| 245 | 1 | 2 |
_aA study of queuing time in waiting line of supermarket at cashier counter by using simulation / _cNur Atirah Binti Abit |
| 260 |
_aKuantan, Pahang : _bUMP, _c2015 |
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| 300 |
_axiii, 51 p. : _bill. (some col.) ; _c30 cm. + _e1 CD-ROM |
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| 500 | _aFaculty of Industrial Management | ||
| 502 | _aProject Paper (Bachelor of Industrial Technology Management with Honors) -- Universiti Malaysia Pahang – 2015 | ||
| 504 | _aBibliography : p. 39-40 | ||
| 520 | 2 | _aThis study focuses on queuing time in waiting line in relationship to the customer satisfaction. This study was conducted to the operational activity on cashier counter at one on the supermarket in Kuantan. This study applied simulation approach by using Arena Software to develop and simulate actual process at cashier counter. This study took one year duration to be completed. It is the quantitative study in which the performance is measured by the utilization for the whole system at cashier counter. By using simulation model on cashier counter, this is significant improvement on queuing time in waiting line by 30% on the normal duration (Recording 1 min 90 sec). | |
| 610 | 2 |
_aFaculty of Industrial Management _xDissertations |
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| 650 | 0 |
_aUniversities and Colleges _xDissertations |
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| 650 | 0 | _aTheses | |
| 856 | 4 | 0 |
_uhttp://ecollib.ump.edu.my/id/eprint/25651 _zAccess in library only |
| 999 |
_aVIRTUA40 _c6698 _d6704 |
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| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5020*5040*5200*6100*6500*6501*8560*9992 | ||