| 000 | 00739nam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | vtls000065563 | ||
| 003 | KUKTEM | ||
| 005 | 20251125093658.0 | ||
| 008 | 121102t2012 xxka f 001 0 eng d | ||
| 020 | _a9781781630648 | ||
| 039 | 9 |
_a201304301217 _bFida _y201211020933 _zsri |
|
| 040 | _aUMP | ||
| 090 | _aHF5415.5 .S77 2012 | ||
| 245 | 0 | 0 |
_aStrategies in customer relationship management / _cR. P. Rai, editor |
| 260 |
_aBirmingham, UK : _bKoros Press Limited, _cc2012 |
||
| 300 |
_aviii, 264 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 700 | 1 | _aRai, R. P. | |
| 999 |
_aVIRTUA40 _c67081 _d67087 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*2450*2600*3000*5040*6500*7000*9992 | ||