000			03434ntm a2200289 a 4500
001			vtls000099761
003			KUKTEM
005			20251117113328.0
008			170502t2017 my da f abm 000 0 eng d
020			_aTHE0000904(Local)
039		9	_a201905271535 _bnazirah _c201710021155 _daishah _c201710021150 _daishah _y201705021533 _zsaini
040			_aUMP
090			_aFKKSA .H37 2017 r Thesis
100	1		_aAl-Hashem, Hassan Dhiaaldeen Mahammed
245	1	0	_aDrag reduction in ducts using structured internal surfaces / _cHassan Dhiaaldeen Mahammed Al-Hashem
260			_aKuantan, Pahang : _bUMP, _c2017
300			_axv, 239 p. : _bill. (some col.) ; _c30 cm. + _e1 CD-ROM
500			_aFaculty of Chemical & Natural Resources Engineering
502			_aThesis (Doctor of Philosophy in Chemical Engineering) -- Universiti Malaysia Pahang – 2017
504			_aBibliography : p. 143-172
520	3		_aNowadays most organizations benefit from the huge potentials of e-commerce in running their business. E-commerce usage in Libya is still in its infancy stages and there is a limited number of e-commerce usage for booking accommodation online. Libyan firms still suffer from many challenges that impede e-commerce adoption in hospitality business such as price of the internet, illiteracy rates, low income and culture. The aim of this study is to investigate the relationship between e-commerce usage and technological, environmental, organizational factors as well as to explore the mediating effect of technological turbulence on the relationship between e-commerce usage and business performance in Libyan hotels. The study discusses the problem associated with the lack of awareness about the effect of e-commerce usage on firms' performance by Libyan hotels, where these hotels are unable to predict and understand the impact of technological changes and external environment on their performance. Quantitative research approach with probability random sampling was selected to collect the data from top managers or hotel owners in Libya. This study collected 136 final usable questionnaire The study found that e-commerce increases Libyan hotels performance by 77.9% to extend beyond local customers and compete in the global market, and they need for more implementation to technological factors (compatibility, complexity, and relative advantages) as well as taking into consideration the important role of organizational factors (financial resources, and top management support). While environmental factors (regulatory support and pressure intensity) are found much related to increasing the usage of e-commerce and should be managed by Libyan hotels for the benefit of their business. It was also found that hotel rating as proxy of control variable firm size influence significantly towards business performance. The study recommended that Libyan hotels should increase the intention to usage e-commerce locally and globally, and control the technological turbulence because of its mediating effect on the relationship between e-commerce usage and business performance.
610	2	0	_aFaculty of Chemical & Natural Resources Engineering _xDissertations
650		0	_aUniversities and Colleges _xDissertations
650		0	_aTheses
856	4	0	_uhttp://ecollib.ump.edu.my/25911/ _zAccess in library only
999			_aVIRTUA40 _c6818 _d6824
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