| 000 | 01345nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | vtls000068503 | ||
| 003 | KUKTEM | ||
| 005 | 20251125093839.0 | ||
| 008 | 130205t2014 nyua f 001 0 eng d | ||
| 020 | _a9780077861018 (hardback : alk. paper) | ||
| 020 | _a0077861019 (alk. paper) | ||
| 039 | 9 |
_a201311071621 _bsaini _c201307031112 _dirma _y201302051630 _zshikin |
|
| 040 | _aUMP | ||
| 090 | _aHF5438.25 .F88 2014 | ||
| 100 | 1 | _aFutrell, Charles | |
| 245 | 1 | 0 |
_aFundamentals of selling : _bcustomers for life through service / _cCharles M. Futrell |
| 250 | _a13th ed. | ||
| 260 |
_aNew York, NY : _bMcGraw-Hill/Irwin, _c2014 |
||
| 300 |
_axxxvi, 630 p. : _bcol. ill. ; _c27 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 520 |
_a"Welcome to the Thirteenth Edition of Fundamentals of Selling A megatrend in today’s business world involves going to extreme efforts to meet consumer needs. Organizations cannot afford to lose customers. It is always easier to sell to a satisfied customer than an unsatisfied one. The cost of acquiring a new customer is higher than keeping a present customer. "-- _cProvided by publisher |
||
| 650 | 0 | _aSelling | |
| 650 | 7 |
_aBUSINESS & ECONOMICS / Sales & Selling. _2bisacsh |
|
| 999 |
_aVIRTUA40 _c68803 _d68809 |
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| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2500*2600*3000*5040*5200*6500*6501*9992 | ||