| 000 | 00999nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | vtls000070834 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095352.0 | ||
| 008 | 130606t2013 maua f 001 0 eng d | ||
| 020 | _a9781133187820 | ||
| 020 | _a113318782X | ||
| 039 | 9 |
_a201402121113 _bjamie _c201402121107 _djamie _y201306061120 _zhairil |
|
| 040 | _aUMP | ||
| 090 | _aHD9696.67.A2 B45 2013 | ||
| 100 | 1 | _aBeisse, Fred | |
| 245 | 1 | 0 |
_aA guide to computer user support for help desk and support specialists / _cFred Beisse |
| 246 | 3 | _aMicrosoft project professional 2010 | |
| 260 |
_aBoston, MA : _bCengage Learning, _cc2013 |
||
| 300 |
_axviii, 670 p. : _bill. ; _c23 cm. + _e1 CD-ROM, 1 DVD |
||
| 500 | _aIncludes index | ||
| 650 | 0 |
_aComputer industry _xCustomer services |
|
| 650 | 0 |
_aComputer service industry _xVocational guidance |
|
| 650 | 0 |
_aComputer technical support _xCustomer services |
|
| 999 |
_aVIRTUA40 _c70683 _d70689 |
||
| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2460*2600*3000*5000*6500*6501*6502*9992 | ||