000			02799ntm a2200289 a 4500
001			vtls000099139
003			KUKTEM
005			20251117113337.0
008			170419t2016 my da f am 000 0 eng d
020			_aTHE0001238(Local)
039		9	_a201905271319 _batie _c201712071601 _dsaini _c201712071601 _dsaini _c201704191208 _dfateeha _y201704191037 _zfateeha
040			_aUMP
090			_aFSKKP .Q33 2016 r Bc.
100	0		_aAbdul Qadir Jailani Muchtar
245	1	0	_aModelling human queuing at Kuantan cinema / _cAbdul Qadir Jailani Muchtar
260			_aKuantan, Pahang : _bUMP, _c2016
300			_axii, 37 p. : _bill. (some col.) ; _c30 cm. + _e1 CD-ROM
500			_aFaculty of Computer Systems and Software Engineering
502			_aProject paper (Bachelor of Science Computer (Software Engineering) With Hons.) -- Universiti Malaysia Pahang – 2016
504			_aBibliography : p. 35-36
520	3		_aThis thesis presents a comparison between types of queue system simulation by using Discrete Event Simulation (DES). In our literature review we identified a gap in comparing the applicability of this type of queue system. Hence, we focused our research on reactive and different level of detail of proactive of human behavior in service system.The aim of our thesis is first to identify the possible queuing type’s model, second is to develop different queuing types using discrete event simulation and lastly to compare the developed queuing type models based on waiting times and no.of customer served. To reach that we investigate both similarities and differences between model results performance and the similarities and differences in model difficultyperformance.The comparison of the simulation is reach by using scenario method. We conduct three scenarios in same environment and DES method, the different is we use the different type of queue system in the simulation. In the first scenario(cinema ticket service) we use single queue line and multi service or counter, second scenario we still use single queue line and multi service but we reduce two counter services, and lastly third scenario we use multi queue line and multi service.The result from the experiment reveals that both single line and multi-line suitable for that kind of environment. In addition, multi-line and multi-service is more suitable in this environment for achieving the shorter waiting time to serve the customer in counter ticket cinema.
610	2		_aFaculty of Computer Systems and Software Engineering _xDissertations
650		0	_aUniversities and Colleges _xDissertations
650		0	_aTheses
856	4	0	_uhttp://ecollib.ump.edu.my/id/eprint/25820 _zAccess in library only
999			_aVIRTUA40 _c7100 _d7106
999			_aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5020*5040*5200*6100*6500*6501*8560*9992