| 000 | 01562nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | vtls000073830 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095445.0 | ||
| 008 | 130815t2011 nyua f 001 0 eng d | ||
| 020 | _a9780071759977 | ||
| 020 | _a0071759972 | ||
| 039 | 9 |
_a201404101412 _bsaini _y201308151333 _zida |
|
| 040 | _aUMP | ||
| 090 | _aHF5549.5.P35 S76 2011 | ||
| 100 | 1 | _aStone, Ron D. | |
| 245 | 1 | 4 |
_aThe real value of training : _bmeasuring and analyzing business outcomes and the quality of ROI / _cRon Drew Stone |
| 260 |
_aNew York : _bMcGraw-Hill, _c2011 |
||
| 300 |
_axvii, 302 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 505 | 0 | _aTalking about performance results -- Stone’s measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI | |
| 650 | 0 | _aPerformance standards | |
| 650 | 0 | _aRate of return | |
| 650 | 0 | _aPersonnel management | |
| 999 |
_aVIRTUA40 _c71533 _d71539 |
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| 999 | _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2600*3000*5040*5050*6500*6501*6502*9992 | ||