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008 130815t2011 nyua f 001 0 eng d
020 _a9780071759977
020 _a0071759972
039 9 _a201404101412
_bsaini
_y201308151333
_zida
040 _aUMP
090 _aHF5549.5.P35 S76 2011
100 1 _aStone, Ron D.
245 1 4 _aThe real value of training :
_bmeasuring and analyzing business outcomes and the quality of ROI /
_cRon Drew Stone
260 _aNew York :
_bMcGraw-Hill,
_c2011
300 _axvii, 302 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index
505 0 _aTalking about performance results -- Stone’s measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI
650 0 _aPerformance standards
650 0 _aRate of return
650 0 _aPersonnel management
999 _aVIRTUA40
_c71533
_d71539
999 _aVTLSSORT0080*0200*0201*0400*0900*1000*2450*2600*3000*5040*5050*6500*6501*6502*9992