| 000 | 00878nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | vtls000077708 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095448.0 | ||
| 008 | 140421t2014 xxua g 001 0 eng d | ||
| 020 | _a9781606496626 | ||
| 039 | 9 |
_a201412041120 _bariffin _c201412041107 _dariffin _y201404211159 _zirma |
|
| 040 | _aUMP | ||
| 090 | _aHD9981.5 .H37 2014 | ||
| 100 | 1 | _aHastings, Hunter | |
| 245 | 1 | 0 |
_aService thinking; _bthe seven principles to discover innovaties opportunities / _cHunter Hastings and Jeff Saperstein |
| 260 |
_aUSA : _bBusiness Expert Press; _c2014 |
||
| 300 |
_axxviii, 235 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 | _aService industries | |
| 650 | 0 | _aService management | |
| 700 | 1 | _aSaperstein, Jeff | |
| 999 |
_aVIRTUA40 _c71581 _d71587 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*6500*6501*7000*9992 | ||