000 00802nam a2200229 a 4500
001 vtls000070833
003 KUKTEM
005 20251125095552.0
008 130606t2014 ohua g bi 001 0 eng d
020 _a9781133955931
039 9 _a201406300932
_bsafura
_y201306061119
_zshikin
040 _aUMP
090 _aHD62.15 .E936 2014
100 1 _aEvans, James R.
245 1 0 _aQuality and performance excellence :
_bmanagement, organization, and strategy /
_cJames R. Evans
250 _a7th ed.
260 _aMason, OH :
_bSouth-Western/Cengage Learning,
_c2014
300 _axv, 479 p. :
_bill. ;
_c23 cm.
504 _aIncludes bibliographical references and index
650 0 _aTotal quality management
999 _aVIRTUA40
_c72670
_d72676
999 _aVTLSSORT0080*0200*0400*0900*1000*2450*2500*2600*3000*5040*6500*9992