| 000 | 01013nam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | vtls000080015 | ||
| 003 | KUKTEM | ||
| 005 | 20251125095745.0 | ||
| 008 | 140605t2012 xxka f 001 0 eng d | ||
| 020 | _a9781107022454 (hbk.) | ||
| 039 | 9 |
_a201506031216 _baida _c201505141025 _daida _y201406051401 _zida |
|
| 040 | _aUMP | ||
| 090 | _aHD9720.5 .F57 2012 | ||
| 100 | 1 | _aFischer, Thomas | |
| 245 | 1 | 0 |
_aService business development : _bstrategies for value creation in manufacturing firms / _cThomas Fischer, Heiko Gebauer, Elgar Fleisch |
| 260 |
_aCambridge, UK : _bCambridge University Press, _c2012 |
||
| 300 |
_axix, 298 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (pages 286-295) and index | ||
| 650 | 0 |
_aManufacturing industries _xManagement |
|
| 650 | 0 | _aService industries | |
| 650 | 0 | _aCustomer services | |
| 700 | 1 | _aGebauer, Heiko | |
| 700 | 1 | _aFleisch, Elgar | |
| 999 |
_aVIRTUA40 _c74462 _d74468 |
||
| 999 | _aVTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*6500*6501*6502*7000*7001*9992 | ||